Thank you for shopping at Tech Trendz LLC!
We want you to be completely satisfied with your purchase. If you’re not happy with your order, we are here to help. Please review our return and refund policy below.
1. Returns
Eligibility for Return: We accept returns on products within [30 days] of purchase. To be eligible for a return, the item must be unused, in the same condition that you received it, and in the original packaging.
Non-Returnable Items: Certain items are not eligible for return, including:
Headphones or microphones with broken seals, damaged packaging, or signs of use.
Personal care items, such as hair dryers, once opened or used.
Customized or personalized products.
Return Process: To initiate a return, please contact our customer service team at [email address] with your order number and the product(s) you wish to return. We will provide you with a return authorization and a prepaid return shipping label.
Free Return Shipping: If you are eligible for a return (due to a defective product, incorrect order, or other valid reasons), we will cover the cost of return shipping.
2. Refunds
Eligibility for Refund: Once we receive and inspect your returned product, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to the original method of payment within [7-10 business days].
Refunds for Defective or Damaged Items: If you receive a defective or damaged product, we will provide a full refund or a replacement, based on your preference. Please contact our customer service team within [7 days] of receiving the product.
Partial Refunds: Partial refunds may be granted in certain cases, such as:
Items with obvious signs of use.
Any item not in its original condition, damaged, or missing parts for reasons not due to our error.
3. Exchanges and Replacements
If you prefer a replacement instead of a refund, we would be happy to arrange an exchange for you, provided the product is available. Simply contact our customer service team, and we will assist you with the process.
4. Late or Missing Refunds
If you haven’t received a refund after the processing period, please first check with your bank or credit card company. If you’ve done this and still have not received your refund, please contact us at info@techtrendzllc.com.
5. Contact Us
If you have any questions regarding our return and refund policy, feel free to reach out to us at:
Email: info@techtrendzllc.com
Phone:
Address: